Shipping policy

At AADHYA CREATION, we are committed to delivering your orders safely and on time. Please read the following Shipping Policy to understand our order processing and delivery procedures.

1. Order Processing

All orders are processed after successful confirmation of the order and payment, where applicable.

Orders are generally processed and dispatched within 1 business days. Orders placed on Sundays, public holidays, or during promotional periods may require additional processing time.

Once your order has been dispatched, you will receive shipping and tracking details through your registered contact information, where available.

2. Delivery Time

After dispatch, orders are generally delivered within 3–7 business days, depending on the delivery location and courier service.

Delivery times may vary for remote or rural areas and during periods of high demand, festivals, public holidays, adverse weather conditions, or other circumstances beyond our control.

3. Shipping Charges

Shipping charges, if applicable, will be displayed at checkout before you complete your purchase.

Any applicable shipping charges may vary depending on the order value, delivery location, package size, or promotional offers.

4. Tracking Your Order

Once your order has been shipped, we may provide a tracking number through email, SMS, WhatsApp, or other available communication methods.

You can use the tracking information provided to check the current status of your shipment.

5. Incorrect Address or Contact Details

Customers are responsible for providing accurate delivery information at the time of placing an order.

Please ensure that your name, address, PIN code, phone number, and other required details are correct.

AADHYA CREATION will not be responsible for delays or failed deliveries caused by incorrect or incomplete information provided by the customer. Additional shipping charges may apply if the order needs to be reshipped.

6. Delayed or Failed Delivery

Although we work with reliable courier partners, delivery delays may occasionally occur due to circumstances beyond our control, including:

  • Weather conditions
  • Natural disasters
  • Public holidays
  • Festival or seasonal delivery delays
  • Courier-related issues
  • Incorrect or incomplete address information
  • Remote delivery locations
  • Government or regulatory restrictions

If your order is delayed, please contact us and we will assist you in checking the shipment status.

7. Damaged Package

If you receive a package that appears damaged, opened, or tampered with, please take photographs or videos of the package before opening it, where possible.

If the product inside is damaged or incorrect, contact us as soon as possible with your order details and supporting photographs/videos.

8. Undelivered or Returned Shipments

If an order is returned to us because the customer was unavailable, refused delivery, provided an incorrect address, or failed to accept the shipment, we may contact the customer regarding further delivery arrangements.

Additional shipping charges may apply for reshipping the order.

9. Contact Us

For any questions regarding shipping or delivery, please contact us:

Trade Name: AADHYA CREATION

Legal Name: HEENABEN JAGDISHBHAI NAKUM

GST Number: 24AWMPN4560G1ZE

Address: Third Floor, Flat No. 303,
Manibhadra Campus, Godadara Naher Road,
Devadh Gam, Godadara,
Surat, Gujarat – 395012, India

Email: shop.aadhyacreation@gmail.com

Phone: +918200007889

We appreciate your trust in AADHYA CREATION and strive to provide a smooth and reliable shopping experience from order placement to delivery.